Privacy Policy

Privacy Policy – CRIB Markets

Effective Date: 01 Jan 2020
Last Updated: 01 Jan 2025

1. Introduction

CRIB Markets values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, trading platforms, and related services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, nationality, and government-issued ID.
• Financial Information: Bank account details, transaction history, and payment details.
• Trading Data: Account activity, trade execution details, and investment preferences.
• Technical Data: IP address, browser type, and device information for security and analytics purposes.

3. How We Use Your Information

We use the collected data to:

• Process account registration and verify identity.
• Provide trading and financial services.
• Ensure compliance with legal and regulatory requirements.
• Improve user experience and enhance website security.
• Conduct marketing and promotional activities (with user consent).

4. Data Sharing & Third-Party Disclosure

CRIB Markets does not sell or rent your personal data. However, we may share your information with:

• Regulatory Authorities: To comply with legal and financial regulations.
• Service Providers: Payment processors, KYC verification partners, and analytics providers.
• Affiliated Companies: For customer support and service improvements.

5. Security Measures

We implement strict security protocols to protect your data, including:

• SSL encryption to secure transactions.
• Two-factor authentication (2FA) for account safety.
• Regular security audits to prevent unauthorized access.

6. Data Retention

We retain personal data only for as long as necessary to fulfill regulatory, legal, and business obligations. Upon request, users may request data deletion unless legal requirements prevent us from doing so.

7. Your Rights

As a user, you have the right to:

• Access, correct, or update your personal data.
• Withdraw consent for marketing communications.
• Request data deletion (subject to regulatory restrictions).
• Lodge a complaint with relevant data protection authorities.

8. Cookies & Tracking Technologies

Our website uses cookies to improve user experience, analyze traffic, and provide personalized services. You can manage cookie preferences via your browser settings.

9. Third-Party Links

Our website may contain links to third-party platforms. CRIB Markets is not responsible for the privacy policies or security of external websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be communicated via our website, and continued use of our services constitutes acceptance of these changes.

11. Contact Us

For any privacy-related inquiries, please contact us:
📍 Office Address: Premier Business Centre, 10th Floor, Sterling Tower,14, Poudriere Street, Port-Louis, Mauritius.
📧 Email: [email protected]
📞 Phone: +971 4284 6688