Terms & Conditions

Effective Date: 01 Jan 2020
Last Updated: 01 Jan 2025

1. Introduction

Welcome to CRIB Markets. By accessing our website and trading platforms, you agree to abide by these Terms & Conditions. If you do not accept these terms, please refrain from using our services.

2. Company Information

• Company Name: CRIB Markets
• Registered Office: Premier Business Centre, 10th Floor, Sterling Tower, 14, Poudriere Street, Port-Louis, Mauritius.
• Email: [email protected]
• Phone: +971 4284 6688

3. Eligibility & Account Registration

• You must be at least 18 years old and comply with local financial regulations to open a trading account.
• Users must provide accurate information for Know Your Customer (KYC) verification.
• CRIB Markets reserves the right to refuse service or terminate accounts at its discretion.

4. Trading Services

• CRIB Markets provides access to forex, stocks, commodities, and cryptocurrency trading.
• All trades are subject to market conditions and regulatory compliance.
• Leverage and margin requirements vary based on account type and jurisdiction.
• Users acknowledge the risks involved in online trading and agree to trade at their own risk.

5. Deposits & Withdrawals

• All transactions must be made via approved payment methods listed on our platform.
• Withdrawals are processed after identity verification and may take 1-5 business days.
• CRIB Markets reserves the right to decline or delay withdrawals if fraud or compliance risks are detected.

6. Fees & Charges

• CRIB Markets charges spreads, commissions, and overnight swap fees based on market conditions.
• Any additional service fees will be transparently communicated to users.

7. User Responsibilities

• Users agree not to use the platform for illegal activities, including money laundering and fraudulent transactions.
• Sharing login credentials or engaging in unauthorized activities may result in account suspension.
• Users are responsible for maintaining the confidentiality of their account credentials.

8. Risk Disclosure

• Trading financial instruments carries a high level of risk and may not be suitable for all investors.
• Past performance does not guarantee future results.
• Users should assess their financial situation before engaging in leveraged trading.

9. Market Volatility & System Errors

• CRIB Markets is not liable for losses resulting from market fluctuations, technical failures, or force majeure events.
• In case of a system failure, we will make reasonable efforts to restore services promptly.

10. Termination & Account Suspension

• CRIB Markets reserves the right to suspend or terminate user accounts for:
  • Violations of these Terms & Conditions.
  • Suspicious transactions or unauthorized activities.
  • Failure to comply with legal or regulatory requirements.

11. Intellectual Property

• All content, trademarks, and materials on our platform are the property of CRIB Markets.
• Users may not copy, modify, or distribute our content without prior permission.

12. Dispute Resolution

• Any disputes will be resolved through arbitration in Mauritius under applicable financial regulations.
• Users may also file complaints with regulatory authorities if needed.

13. Governing Law

These Terms & Conditions are governed by the laws of Mauritius. Users must comply with all applicable financial laws and regulations.

14. Amendments & Updates

• CRIB Markets reserves the right to update these Terms & Conditions at any time.
• Users will be notified of changes, and continued use of the platform implies acceptance of the revised terms.

15. Contact Us

For any inquiries regarding these Terms & Conditions, please contact us:
📍 Office Address: Premier Business Centre, 10th Floor, Sterling Tower, 14, Poudriere Street, Port-Louis, Mauritius.
📧 Email: [email protected]
📞 Phone: +971 4284 6688